Effective Date: [12-07-2025]
Thank you for shopping with Infilith Batteries. We are committed to delivering your orders safely and efficiently. Please review our Shipping & Delivery Policy to understand how we handle order processing, delivery timelines, charges, and more.
1. Shipping Coverage
We currently ship across India. For bulk or business inquiries outside India, please contact us directly at [📧 care@infilith.com
📞 01746-266000].
2. Order Processing Time
- Orders are typically processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
3. Estimated Delivery Time
- Metro Cities: 2-4 business days
- Tier 2 & Tier 3 Cities: 4-7 business days
- Remote or Rural Areas: 5-10 business days
Delivery time may vary due to courier delays, weather conditions, or external factors beyond our control.
4. Shipping Charges
- Free Shipping on orders above ₹[5000].
- A flat shipping fee of ₹100 applies to orders below the free shipping threshold.
- For bulk or wholesale orders, shipping will be calculated based on weight and location.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via SMS/email. You can use this number to track your package on the courier’s website.
If you do not receive tracking details within 48 hours, please contact us.
6. Damaged or Missing Items
Please inspect your package upon delivery. If your order arrives damaged or incomplete:
- Contact us within 48 hours of delivery with photos of the package and products.
- We will initiate a replacement or refund process after verification.
7. Delivery Partners
We use reliable delivery partners such as Delhivery, Blue Dart, DTDC, and India Post, depending on your location.
8. Delays in Delivery
While we strive to deliver on time, delays may occur due to:
- Natural calamities
- Transportation strikes
- Government regulations or holidays
- Remote area delivery limitations
We appreciate your patience and understanding in such situations.
9. Address Accuracy
Please ensure your shipping address, pin code, and contact number are accurate while placing the order. We are not responsible for non-delivery due to incorrect or incomplete information.
10. Contact Us
For any shipping-related queries, please reach out to:
Infilith Batteries
📧 care@infilith.com
📞 01746-266000